FAQ – For Customers (Shopping on BNLPLUS)

What is BNLPLUS and how does it work?
BNLPLUS is a European marketplace platform where verified sellers offer products to customers across Europe through one trusted system.

Can I purchase products directly on bnlplus.com?
Yes. Selected products are available for direct purchase retail and wholesale on bnlplus.com and through partner European marketplaces.

Are the products sold on BNLPLUS authentic and verified?
Yes. All products on BNLPLUS are reviewed to ensure quality, compliance, and authenticity.

Which countries does BNLPLUS deliver to?
BNLPLUS supports delivery to multiple European countries, depending on the seller and product availability.

Do prices include VAT and local taxes?
Prices are displayed in line with applicable VAT and local regulations of the destination country.

How long does delivery take?
Delivery times vary by product and destination, but most orders are delivered within standard European shipping timelines (2-4 business days)

Who handles shipping and fulfillment?
Shipping and fulfillment are managed through trusted logistics partners and marketplace fulfillment networks.

Can I track my order after purchase?
Yes. Once your order is shipped, tracking information is provided.

What payment methods are accepted?
BNLPLUS supports secure and commonly used European payment methods.

How do returns and refunds work?
Returns and refunds follow the seller’s policy and European consumer protection regulations.

Is customer support available if I have an issue with my order?
Yes. Our support team is available to assist you throughout your purchase.

Are BNLPLUS products sold by BNLPLUS or by third-party sellers?
Products are sold by BNLPLUS platform.

FAQ – For Suppliers & Sellers (Sell with BNLPLUS)

What is BNLPLUS and who is it for?
BNLPLUS is designed for brands, manufacturers, and exporters who want to sell across Europe efficiently.

How does selling with BNLPLUS work?
With one membership, your products are listed across multiple European marketplaces and channels.

Which European marketplaces will my products be listed on?
Your products gain access to leading European retail and wholesale marketplaces through BNLPLUS.

Do I need to open separate seller accounts in each country?
No. BNLPLUS acts as a single entry point, eliminating the need for multiple accounts.

Is BNLPLUS suitable for both B2B and B2C sales?
Yes. BNLPLUS supports both consumer and wholesale sales channels.

What are the requirements to become a seller on BNLPLUS?
You need compliant products and basic business documentation to get started.

How much does the BNLPLUS membership cost?
BNLPLUS operates on a simple monthly membership model. (100 euros monthly)

How are orders, logistics, and fulfillment handled?
We coordinate listings and sales while fulfillment is handled through optimized European logistics solutions.

Do I need a European company or VAT number to sell?
Requirements depend on your sales model and target markets. BNLPLUS helps simplify this process.

How long does onboarding and product listing take?
Onboarding is fast, and product listings can go live shortly after approval.

Who manages product listings, compliance, and formatting?
BNLPLUS manages marketplace requirements, formatting, and compliance support.

How do I get paid and how often are payouts made?
Payments are processed through marketplace systems and paid out according to standard settlement cycles.

Can I sell both branded and private-label products?
Yes. Both branded and private-label products are supported.

Is there a limit to the number of products I can list?
Product limits depend on your agreement, with scalable options available.

How do I apply to become a BNLPLUS supplier?
You can apply directly through the “Sell with BNLPLUS” section on our website.